Ford's Rapid Response Team
Assistance, when you really need it. To know more, SMS “RSA” to 56263
Our goal is to ensure that even if your Ford is immobilized, whether at home or while travelling, any inconvenience to you and your family is minimized. Should you ever require assistance, all you need to do is dial our 24-hour assistance hotline: 1800-209-7400 or 1800-103-7400, and Ford Service Roadside Assistance will be there to help.
Roadside Assistance at home or on the road
- If your vehicle is immobilized whether at home or on the road, Ford Service Roadside Assistance will attend to your vehicle. For minor repairs where we can fix the vehicle at the roadside, our technician will try and mobilize your vehicle at the roadside.
- If your vehicle is unable to be mobilized following a mechanical or electrical breakdown, a recovery vehicle will be sent to recover your vehicle to the nearest authorized Ford dealer.
Vehicle Recovery following an Accident
- If your vehicle is unable to be mobilized following a road traffic accident, Ford Service Roadside Assistance will organize to send a recovery vehicle to recover your vehicle to the nearest authorized Ford dealer.
Service Available PAN India (Except Andaman and Nicobar) for cars sold after 1st May. 2013. Existing Ford customers can sign up for a nominal fee. *Service covered under Retail program and not under FOC. Contact your nearest Ford dealer or SMS “RSA” to 56263 for more details.